Frequently Asked Questions
Do you offer free shipping?
Yes! We offer free freight shipping, with lift gate and delivery appointment to most locations for all new refrigeration units. Parts, such as extra shelves and clips, are typically shipped via FedEx or UPS and will include a shipping charge.
How long will it take to get my order?
Estimated time vary below:ExpressWest Coast 2-4 business days, Middle states, 3-5 business days, East coast 5-7 business days.
LogisticsWest Coast 7-15 business days, Middle states,7-15 business days, East coast 7-15 business days.
What is your refund policy?
Our refund policy can be found here
Do your products come with warranties?
Our Warranty policy can be found here
Are your products 110v for use in the United States?
All of our electrical components are set up for use in the United States with li0v plugs. Most have a standard plug and need no specia
electrical accommodations.
Do you sell used equipment?
We do not sell used equipment. We sell new items only. We have some like-new units with scratch and dent ware for a discounted price. For more information call us directly at (512)203-5681
What shipping carriers do you use?
We use all major carriers, and local courier partners.
What if l can't find what l'm looking for on your website?
You can utilize the live chat feature on our homepage or send an e-mail to service@cool-ski.com.
RESOURCES
-
Looking for an efficient salad bar refrigerator...
With our commercial refrigerated salad bar, keep your vegetables, Ingredients, desserts, and fruits fresh and chilled for longer! The perfect addition to any foodservice entreprise, this salad bar refrigerator ensures...
Looking for an efficient salad bar refrigerator...
With our commercial refrigerated salad bar, keep your vegetables, Ingredients, desserts, and fruits fresh and chilled for longer! The perfect addition to any foodservice entreprise, this salad bar refrigerator ensures...
-
Refrigerators and Freezers Combo: The "Freshnes...
Stepping into the kitchen, frigerator and freezer combo with simple and elegant appearances stand quietly, as if always ready to serve us. Refrigerators usually, with their large capacities and multi-functional...
Refrigerators and Freezers Combo: The "Freshnes...
Stepping into the kitchen, frigerator and freezer combo with simple and elegant appearances stand quietly, as if always ready to serve us. Refrigerators usually, with their large capacities and multi-functional...
-
Enjoy Convenience with Home Undercounter Ice Maker
In the fast-paced modern life, we are always in pursuit of a more convenient and comfortable lifestyle. The emergence of home under-counter ice makers undoubtedly brings a touch of coolness...
Enjoy Convenience with Home Undercounter Ice Maker
In the fast-paced modern life, we are always in pursuit of a more convenient and comfortable lifestyle. The emergence of home under-counter ice makers undoubtedly brings a touch of coolness...